About the client
Cleopatra Hospital Group’s (CHG), one of the first private and largest health care providers in Egypt, has always taken pride in providing the highest level of care to its patients. CHG was also the first health care organization to introduce a 360-degree integrated management system to oversee its operations.
 Allowed that their patient’s health journey is their top priority, this has given them the ability to continuously improve and enhance the patient experience.
As a means of achieving this objective employs the latest in technology for medical or non-medical operations to simplify their patient’s experience; they have made it simpler for people to learn about their services, staff, and schedule appointments using their innovative systems, Ultimately, they needed a complete digital transformation to provide their patients a seamless experience
1. Having an orchestration which enabled IT teams to automate tasks across multiple platforms from a single point, which provides centralized monitoring and management over all IT servers, applications, and workflows
2. Centralized coordination among IT servers and applications which enabled easier and faster integration of new tools and systems to the existing infrastructure.
3. Achieving a consistent quality among and drastic crashing of the timeline with the ability of reviewing the build logging from a unified location.
1. Obtain cost optimization for Servers BY migrating/moving different SQL databases running on different servers into high performance server machines.
2. Backup Data as health care data is assembled from various sources and in different formats, such as structured data, photographs, paper, multimedia, and capturing data that is clean, accurate, comprehensive, and formatted precisely for use in numerous frameworks.
3. Limit the Permissions of Service Accounts According to the Principle of Least Privilege
4. Apply Data encryptions keep it secured even if unauthorized user gain access to it
5. Full Recovery Model to make sure that the databases are in Full Recovery Mode
1. Planned consolidation that assured stability and performance for the consolidated databases along with saving costs so SQLÂ consolidated in 10 sites into 4 high performance server machines
2. Provided Data Protection Solution Professional Services by implementing facility access controls and protections to limit access to areas where data may be stored, processed, or accessed and control access to data and applications
3. Provided Data Protection Management Services to centralize secure access to all platforms with access management and
advanced authentication & protect sensitive data in motion and ensure complianceÂ
4. Provided Client Security solutions through Implementing Endpoint Protection Solutions & Control Data Accessibility
5. Configured VM storage for Clinisys (Preproduction & production instances), PACS & infrastructure.
6. Backup/Restored Clinisys DB at CHG Sites From old Server to New Server
7. Migrated Security Logins at CHG Sites from old server to New Server
1. SQL consolidation reduced system and database administration, reduced power consumption, cooling requirements, and rack space, all of which contributed to lower licensing costs.
2. Keeping database information’s secured and confidential by enabling users to transfer or upload any data through USB’s or Mail
3. Minimize damages from a cyberattack by encrypting all healthcare data stored and transmitted, data recovery and backup mechanisms
4. Setting proactively security polices to adhere to HIPPA standards
5. By using Trigger-It as an end-point management platform IT productivity was increased by allowing more time to focus on complex issues, operational tools, and processes
6. Through Trigger-It, a strong top-management visibility of Extensive reports and a customizable dashboard became available. Additionally, it became possible to use analytics engine to turn loads of collected and analyzed data to knowledge, for well informed decisions